People Experience Coordinator

The Napier District Masonic Trust is proud to have assisted the aged in our community for the past 60 years and will continue to plan and provide housing and care for our elderly in the coming years. We have an excellent reputation for providing quality residential aged care and affordable retirement village accommodation. We believe every elderly person has a right to a place they can call home regardless of age, stage, means or needs. We are a community built on love, respect and care for our residents, their families and each other.

About Our Role

We’re excited to launch a brand-new role – People Experience Coordinator – to support our People & Culture team. This is a hands-on opportunity to coordinate HR processes across the full employee journey, while playing a key part in our move to a digital environment.

You’ll make sure our HR systems and processes are not only compliant, but also simple, accessible and people focused. From recruitment and onboarding to engagement and offboarding, you’ll help create positive experiences for our staff while supporting managers with practical, day-to-day guidance.

Key Responsibilities:

• Support recruitment and onboarding, ensuring every new hire feels welcome and set up for success.
• Maintain accurate employee records and HR documentation using electronic systems.
• Provide guidance and troubleshooting for staff using HRIS, learning platforms and document management systems.
• Assist with HR projects, policy updates and continuous improvement initiatives.
• Help deliver staff engagement, wellbeing and recognition programmes.
• Be a trusted point of contact for staff, providing practical guidance and support.
  

About You

You’re organised, tech-savvy and people-focused. You know your way around HR systems and Microsoft Office 365, and you enjoy showing others how to get the best from digital tools. Detail-oriented yet approachable, you can balance compliance with care, making processes smooth and staff feel supported.

You’ll work closely with and support the People & Culture Manager, ensuring our HR initiatives and systems run smoothly across a multi-site organisation. Most importantly, you’ll bring empathy, professionalism and the ability to connect with people at every level.

You will ideally bring:

• Proven administration or HR coordination experience in a people-focused setting.
• Strong digital skills, with confidence using HRIS (Ready Workforce preferred), SharePoint and online tools.
• Experience guiding others through new systems and processes with patience and clear communication.
• Excellent organisational skills and attention to detail.
• An understanding of HR processes and NZ employment requirements.
• A caring, approachable nature with the ability to build positive relationships at all levels.

What We Offer:

• A meaningful role supporting the wellbeing of our staff and residents.
• The chance to shape a newly created position and drive fresh ways of working.
• A supportive team culture that values aroha, respect, humour and positive energy.
• Competitive remuneration, great staff benefits and ongoing development opportunities.

How to apply

If you’re ready to join a values-based organisation where every day counts, we’d love to hear from you. Apply now and help us continue our legacy of care.