Quality & Compliance Coordinator
The
Napier District Masonic Trust is proud to have assisted the aged in our
community for the past 60 years and will continue to plan and provide housing
and care for our elderly in the coming years. We have an excellent
reputation for providing quality residential aged care and affordable
retirement village accommodation. We believe every elderly person has a right
to a place they can call home regardless of age, stage, means or needs. We are
a community built on love, respect and care for our residents, their families
and each other.
About Our Role
We are seeking
a highly organised, full-time administrator with a passion for quality, compliance
and continuous improvement.
As our
Quality & Compliance Coordinator you will support our Clinical Quality Manager
and play a key role in maintaining and enhancing quality systems that underpin
the delivery of exceptional care and services to our residents.
This role provides essential coordination, administration, and systems support across quality, risk, compliance, and continuous improvement activities.
Key responsibilities include:
- Maintaining quality management systems, records, registers, and documentation.
- Supporting internal and external audits and accreditation requirements.
- Coordinating quality, risk and compliance activities and initiatives including action plans, internal projects, reporting, and performance monitoring.
- Supporting the development, review, and implementation of policies and procedures.
- Providing administrative support for quality and compliance activities, including meeting coordination, agenda preparation, minute taking, action tracking, and related communications.
- Building strong internal and external relationships across the organisation and providing guidance to staff on quality systems, reporting processes, and compliance requirements.
- Providing occasional reception support when
required.
About You
You are a proactive, detail-oriented professional who enjoys working collaboratively to achieve positive outcomes and ensure systems operate effectively and compliance standards are met.
You will bring:
- Experience in a quality, compliance, administration, or similar coordination role preferably within healthcare, aged care, or a related industry.
- Strong organisational and time management skills, with the ability to manage multiple priorities while maintaining a high level of accuracy and attention to detail.
- A high level of computer literacy, using Microsoft Office applications, SharePoint, databases and document management systems.
- Excellent written and verbal communication skills, with the ability to build effective relationships across all levels of the organisation.
- A proactive, solutions-focused approach, with the
ability to handle confidential information professionally and adapt in a
fast-paced environment.
Most importantly,
you will enjoy working with systems and processes, be committed to continuous
improvement and be motivated by the opportunity to make a meaningful difference
in the lives of residents, whānau, and colleagues every day.
How to apply
If you’re ready to join a caring, values-based organisation where your work genuinely contributes to the wellbeing of older people in our community, we’d love to hear from you. Apply now and help us continue our legacy of care.
